What's your favorite luxury car? If you ask 10 people this question, you'll probably get 10 different answers, but one thing is for sure — they will never suspect that buying one of these cars involves purchasing a dangerous or defective product. However, if you purchased a 2015-2019 Mercedes-Benz, Mercedes-AMG vehicle, you might be in for an unfortunate surprise.
Mercedes recently announced the recall of approximately 6,100 of their cars for problems with the rear-drive versions of C-Class, E-Class and CLS-Class models.
The potentially life-threatening issue relates to a locknut situated in the steering rack. The nut could crack when the car is under a high load. This could cause the steering wheel to freeze, i.e., get stuck in one position. In the worst of cases, the driver might lose all control of the affected Mercedes and get into a catastrophic accident.
Mercedes says that it has a simple fix for the problem, but the work required to carry out the repair is somewhat involved. The dealership will need to replace the entire steering rack in the cars. At the very least, the dealership will complete the repair free of charge, and as is the case with most recalls, the dealer may extend an offer to provide a loaner vehicle free of charge to be used while the repairs are being made.
Due to the potential for extremely catastrophic collisions caused by the above-described problem, owners of rear-drive C-, E- and CLS-Class Mercedes-AMGs may want to refrain from driving their cars until they can get them fixed. Furthermore, if you or a loved one were hurt by a defective car, don't delay in exploring your legal rights and options.